Hylan Place Tenant Services
Submit a Repair Request
Emergency requests: Please call (585)466-2100. If you are unsure if your issue is considered urgent, please review our Repair Request Guidelines page. For gas leak and power outage, call RG&E.
Outside of business hours and on holidays: Please fill out a repair request form. Call if it is an emergency only.
In a life threatening emergency, CALL 911.
Call 911 to report smoke or fire, medical emergency, injury, or potentially dangerous situation.
Call 911 to report smoke or fire, medical emergency, injury, or potentially dangerous situation.